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Q. |
What does your price include? |
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A. |
The price includes the list for mailing, printing, mail handling, all outgoing and return postage, plus a PDF of your personalized brochure (if applicable). |
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| 2. |
Q. |
Where do you get data for the mailing? |
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A. |
Data is compiled from legal public information, such as the Census Bureau, Driver files and Voter Registration files. |
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| 3. |
Q. |
When will my order mail? |
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A. |
Mailers usually go to the Post Office in 3-5 days from receipt of your completed order. |
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| 4. |
Q. |
How long does it take to get my leads? |
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A. |
Your leads are delivered electronically via “Lead Link”© to print from our website as received on a daily basis. Leads usually start to arrive about two - three weeks from order date. If you want original lead cards mailed to you weekly, add 1¢ ($15 minimum) to the pricing and about one week extra for delivery. Request required at time of original order. |
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| 5. |
Q. |
How do I get my free personalized tri-fold brochures? |
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A. |
| A graphic of your personalized tri-fold brochure with your contact information is emailed to you in PDF format (a fixed document file). |
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| 6. |
Q. |
Do you provide Post Office verification of my mailing? |
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A. |
We can provide a copy of the postal receipt for your mailing upon request. |
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| 7. |
Q. |
Are response rates guaranteed? |
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A. |
No, but please ask us about average response rates for the mailers in which you are interested. We will give you historical information on response rates on which to judge the mailers. |
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| 8. |
Q. |
Are my areas protected from competitive mailings? |
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A. |
Similar product mailers will not be re-mailed to your prospects for at least two months to give you adequate time to work your leads. |
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| 9. |
Q. |
Will lead cards have a phone number filled out by the prospect who responds? |
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A. |
We cannot guarantee that a phone number will be filled out. You can, however, mail only “phone verified” names at no extra charge. These names should be listed in the phone book. |
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| 10. |
Q. |
Can you provide a duplicate list with or without phone numbers for the names mailed? |
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A. |
Yes, if ordered with the mailing. A duplicate list is sent electronically in Excel or PDF formats.
Phone numbers are not available for all names. Some records have unlisted phone numbers and others are not available because they are on the “Do Not Call” list. Duplicate lists with phones are available two ways:
- Only names with phones
- All names with phones where available.
You can also print phones in reverse order on your mailer card for an additional 1¢ each so it is easily accessible when you receive your leads. If we provide phone numbers, we are required by the government to have your Subscription Account Number (SAN).
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| 11. |
Q. |
What is a Subscription Account Number (SAN)? |
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A. |
If you would like phone numbers of your prospects, the government requires you to register with them to receive a SAN. List companies are required to have your SAN on file before phone numbers can be released. This is due to compliance regulations of the federal “Do Not Call” legislation. When you place your lead order, you will have a link which will take you to the government site to register for your SAN.
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| 12. |
Q. |
Do you have any suggestions on how to follow-up with my leads? |
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A. |
A helpful phone script included with your first order. |
